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ZOBELAB PRIVACY POLICY

Updated On Effective Date: [06/01/2025]


ZobeLab, Inc. (“ZobeLab,” “we,” “us,” or “our”) values your privacy and is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the ZobeLab mobile/software/web application (“App”), its related services, and including its sections: Zobe Academy, Zobe Studio, Zobe Marketplace, ZobeVerse, Zobe Bot, and every other section of the platform and company in its
entirety. Please read this Privacy Policy carefully to understand our views and practices regarding your personal data and how we treat it. By accessing or using ZobeLab, you agree to the terms of its privacy policy.

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1. Information We Collect
We collect the following types of information:


A. Personal Information You Provide

  • Full name

  • Email address

  • Phone number

  • Usernames and passwords

  • Billing and payment details

  • User profiles

  • Uploaded content (music files, artwork, etc.)

 

B. Automatically Collected Information

  • IP address

  • Device ID and type

  • OS type and version

  • App usage logs

  • Crash reports

  • Language settings

  • Geolocation data (if permitted by you)

 

C. Third-Party Information

  • We may receive information from:

  • Social logins (Google, Apple, Facebook, etc.)

  • Distribution partners (e.g., DSPs, labels)

  • Analytics providers

 

2. How We Use Your Information
We use your information to:

  • Create and manage user accounts

  • Process transactions and subscriptions

  • Personalize user experience

  • Provide customer support

  • Communicate updates and marketing (with your consent)

  • Analyze and improve app performance

  • Detect and prevent fraud or misuse

  • Enforce terms and conditions

 

3. Sharing and Disclosure of Information
We do not sell your personal data. However, we may share your information with:

  • Service Providers: Payment processors, cloud storage, analytics, email communication tools

  • Business Partners: Music distributors, marketing agencies, and affiliate platforms (only when necessary)

  • Legal Authorities: To comply with a subpoena, legal process, or governmental request

  • Corporate Transactions: If we are involved in a merger, acquisition, or asset sale, your information may be transferred

 

4. Cookies and Tracking Technologies
The app may use local storage, device identifiers, or similar technologies to:

  • Recognize returning users

  • Store user preferences

  • Enable analytics

Note: You can manage permissions through your device settings.

 

5. Data Retention
We retain your data:

  • As long as your account is active

  • For legal and business compliance

  • Until you request account deletion (see Section 8)

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6. Data Security
We implement reasonable security measures, including:

  • Encryption in transit and at rest

  • Role-based access control

  • Secure cloud infrastructure

However, no method of transmission is 100% secure. Use ZobeLab at your own risk.

 

7. Children’s Privacy
ZobeLab does not knowingly collect personal data from users under 13 years of age (or 16 in
the EU). If we learn we have collected such data, we will delete it promptly. Any user that is under the legal age will be required to have parental/guardian permission and it becomes the parent's/guardian's responsibility and choice to allow the user to access ZobeLab knowingly or unknowingly.

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8. Your Privacy Rights
Depending on your jurisdiction, you may have rights including:

  • Access: Request access to the data we have on you

  • Correction: Request correction of inaccurate data

  • Deletion: Request erasure of your data

  • Data Portability: Receive your data in a machine-readable format

  • Withdraw Consent: Opt out of marketing or specific processing

To exercise these rights, email Team@ZobeLab.com with your request.

 

9. International Data Transfers
ZobeLab is based in the United States, and your data may be processed in the U.S. or other
countries based upon our development. We ensure appropriate safeguards are in place for international transfers.

 

10. California Privacy Rights (CCPA)
If you are a California resident:

  • You may request a copy of the categories of personal data collected

  • You may request deletion of your personal data

  • You have the right to opt out of any “sale” of personal data

We do not sell your personal data.

 

11. GDPR Compliance (EU/EEA Residents)
If you are in the EU/EEA:

  • ZobeLab is the Data Controller

  • Legal bases for processing: Consent, contract performance, legal obligation, legitimate

  • interest

  • You may contact your local Data Protection Authority to lodge a complaint

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12. Third-Party Links and Services

ZobeLab may contain links to external services (e.g., social network links, music links, partner links, advertising links). We are not responsible for the privacy practices of these third parties.

 

13. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Users will be notified via:

  • In-app notifications (if applicable)

  • Email (if applicable)

  • Our website

  • In-app settings

Continued use of the app after changes means you accept the updated policy.

 

14. Contact Us
If you have questions or concerns, contact us at:


ZobeLab, Inc.
Email: Team@ZobeLab.com
Website: www.ZobeLab.com

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